Job Detail

  • Min Experience 2 Years
  • Qualifications CertificateDiploma

Job Description

Operational Service

  • Provide a level of service that exceeds all guest expectations by completing all treatments in a consistently thorough manner, in the time allocated and by treating all guests with individual attention.
  • Respond to all guest requests in a courteous manner.
  • Develop and maintain appropriate and quality relationships with Mangala Resort and Spa guests.
  • Ensure high standards of personal presentation and grooming. Must wear make up conservatively and tastefully (Lipstick, Mascara and Foundation).
  • To perform opening and closing procedures established for Spa Centre as assigned.
  • To ensure that Mangala Resort and Spa Standards and surrounding area is kept clean and organized at all times.
  • To monitor operating supplies and reduce spoilage and wastage.
  • Realise that his/her primary role is to be of service to the guest and that their needs & safety come first.
  • Must impart correct information & advise the guest on the various services/activities in the Spa Centre.
  • Must keep all areas clean at all time. To maintain order & hygiene in the treatment rooms at all times
  • Must escort guest to treatment rooms.
  • Must be attentive and alert for any signs from the guest.
  • Must change linen used after every treatment and reset the room for next treatment.
  • Must adhere to appointment timings.

Required skills